Panda Tots
....further information
This is my first visit - what do I need to know?
Thank you for booking to come to our fun & fab Panda Tots classes! Classes are held at our Team Black Belt Dojo. Both you and your child should wear comfortable clothing, and a (plastic) bottle of water or similar is advisable.
For free parking, please enter your Car Registration into the terminal on our reception within 20 minutes of entering the car park. (Please scroll to the bottom of the page if you need help regarding a parking fine)
At the end of the lesson, if you would like to join the class you will be given the option to buy your Panda Pack (T-shirt & Sticker Book) ready for next week (£22 cash/card), and once back home you will need to book and pay for your place for the remainder of the term via the booking site HERE. We will only hold your place for 24 hours, so please make sure you remember!
If you are a Facebook user, please 'Like & Follow' our page, for instant updates and news about our classes.
How do I check class dates or times, &/or make a payment?
All Panda Tots classes are booked & paid for via the Class4Kids website, so you can do both of those things via the Booking & Payments tab in your personal parent account HERE
I'm an existing student, what do I need to know about booking my place for next term?
Panda Tots runs throughout Solihull school term times, apart from the weekend at the end of a school holiday. When we open bookings for the next term, (around the last couple of weeks of the previous session), we will forward you an email invitation to pay for that period and will hold your place for you in the meantime.
If you have not paid for your place within 1 week of receiving your invitation, it will be assumed that you don't wish to continue, and your place will be made available to other children. Please email Helen HERE if you are having difficulty meeting that deadline on any occasion.
Can I book for less than a full term?
Other than if your child is leaving, you must book for all of the available weeks in the booking period in order for us to keep your place for you. If you wish to leave the class before the end of the booking period, please email Helen HERE before responding to your booking invitation, and she will amend your records and send out a revised booking invitation for you.
My child has missed a lesson through illness/holiday, can I get a refund?
Due to the fact that we have a limited number of places at Panda Tots, you are paying for a PLACE during any given term, rather than individual lessons, which will keep your place safe for you if your child is absent. If you are going to be absent for a long period, please contact Helen HERE to discuss the best option for you.
I can't make my class time this week, can I swap class?
We're quite happy, if, occasionally you need to come to another class that we run, but unfortunately we can't let this happen regularly as we do try to keep class numbers tightly controlled to ensure classes are safe and enjoyable. If you need to change class on a permanent basis, email Helen HERE and she'll let you know if we can do that for you.
What do I need to know about promotional pictures of the class?
As you will have seen from our Facebook page and YouTube channel etc, we do, from time to time, take pictures of the class to help promote it and keep it thriving, but children are never identified unless we are given express permission by the parents. If you are not happy with your child being featured, please let us know at the time you see us taking the footage, so that we can work around you.
I would like my child to join Team Black Belt's Little Dragon classes now they are 5yrs old, what do I do?
Being a Panda Tot is a brilliant introduction to our karate school classes, but there is no automatic induction from Panda Tots as it is a 'stand alone' class offered by Team Black Belt.
If you would, however, like your child to join our Little Dragons classes, please pop over to our Join Us page here, and apply for a place via the link. Children can start in Little Dragons from the age of 5yrs, but there can be a waiting list of 6 months, so you are welcome to apply as soon as your child has reached around 4.5yrs.
If your child moves to Little Dragons they will have to leave Panda Tots, but if they just wish to remain in Panda Tots they can stay until the term of their 6th birthday if they want to.
I've received a Parking Ticket!
Firstly, do NOT contact the Parking Company!
Email Helen HERE with the following information from the top right hand panel of your ticket:
~ Parking Charge Notice Number
~ Vehicle Registration Number
~ Date of Issue
Note, please type this information out in your email, rather than send a photo of it, so that we can copy and paste it safely in to the cancellation portal for you.
My question isn't answered above.... :/
Drop Helen an email HERE, and she'll get back to you asap (usually within 24 hours).